Why “Free Delivery” Costs You More - And What Retailers Don’t Tell You
When shopping for furniture online, it’s easy to be tempted by big bold banners shouting “FREE DELIVERY!” After all, who doesn’t love the idea of saving a little extra on their new sofa or dining set?
But here’s the truth most retailers won’t tell you:
👉 Delivery is never free. Someone always pays for it - and usually, it’s you.
At Home Living Outlet, we believe in being honest about how costs work, especially when it comes to something as important as furnishing your home. So let’s break down why “free delivery” can actually cost you more.
The Hidden Cost of “Free Delivery”
Furniture delivery is a real service with very real costs. Couriers, fuel, logistics planning, insurance, specialist handling - it all adds up.
So when a retailer says delivery is free, the cost hasn’t magically vanished. Instead, it’s been:
✔ Built into the price of every product
✔ Spread across every order
✔ Added to each item you buy
This means you’re not avoiding the delivery fee - you’re just paying it in a different place.
Buying One Item? You’re Already Paying the Delivery Fee
Here’s where it gets interesting.
When delivery is included in the price of each item, a customer buying one sofa or one bed is already covering the delivery cost.
But the problem really starts when you buy more than one item…
Buying Two Items? Now You’re Paying Twice
Let’s imagine a retailer adds £40 of “hidden delivery cost” into every product.
If you buy:
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1 item, you pay £40 (hidden)
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2 items, you pay £80 (hidden)
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3 items, you pay £120 (hidden)
The delivery company isn’t charging the retailer twice or three times - they’re delivering everything together.
But you are being charged multiple times because the delivery cost is duplicated inside each product price.
So “free delivery” suddenly becomes a lot more expensive when you're buying more than one piece of furniture.
When Delivery Is Itemised, You Pay Fairly
A separate delivery fee works differently - and far more fairly.
If delivery is charged once per order, you pay:
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One clear delivery fee, no matter how many items are included
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Zero duplicated charges
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True transparency, because you see exactly what you’re paying for
This model rewards customers who are furnishing more than one room, buying bundles, or ordering multiple pieces - something we know is common for many Home Living Outlet shoppers.
Honesty Over Gimmicks
At Home Living Outlet, we focus on:
✨ Affordable furniture
✨ Big brand quality
✨ Warm, friendly service from an independent business
✨ Transparent pricing you can trust
We don’t hide costs inside our furniture. Instead, we show our delivery fees clearly so you only pay once - not once per item.
It’s simple, it’s fair, and it puts you in control.
The Bottom Line
Free delivery isn’t free - it’s included.
And when it’s included in every product, customers buying multiple items quietly end up paying more than they should.
By itemising delivery separately, we make sure:
✔ You pay less when buying multiple items
✔ You’re never charged twice for the same service
✔ You can trust that our furniture prices reflect real value
Because at Home Living Outlet, we’re not here to hide costs.
We’re here to help you create a beautiful home at the best possible price.